Fidelis News

Assistance With Digital Banking

We have exciting news! You can now check and redeem your VISA Credit Card Scorecard Reward points quickly and conveniently on Digital Banking!

To access your Scorecard Rewards on the Mobile App:

  1. Tap the three line menu bar in the upper right hand corner of the Home Page.
  2. Tap the "Manage Cards" tab.
  3. Press Reward Points tab.
  4. View and redeem your reward points!

To access your Scorecard Rewards on Online Banking:

  1. Once you login you will be directed to the "Membership Overview" page.
  2. Click on the Credit Account box.
  3. In the horizontal blue bar click on "Cards and Awards".
  4. View and redeem your reward points!

We are currently working on resolving these Digital Banking issues: 

  • Account History

* If you are signed up for e-statements you can easily access your Account History by clicking the “Statement” tab when are in your Digital Banking”.

  • You can now view your check numbers  and see check images on the Online Banking System. Due to Apple/Google Play testing requirements, it may take a couple of weeks for the Mobile App to have this capability.However, if you need to access check numbers and check images from your cell phone, you can go to the Fidelis website and login to online banking from there.
     
  • External cash transfers mobile only. It can be done in online banking in Bill Pay.
  • Checking Account Merchant Transaction Description
  • VISA Credit Card Merchant Transaction Description

We apologize for any inconvenience, and hope to have these issues resolved promptly. 

How To Links and Information:

If your Bill Pay Account is defaulting to your Money Market Checking and you would like it to come out of your Regular Checking Account, you can easily change that by clicking the link below.

Adding-a-checking-account-to-Bill pay

New Online Banking Enrollment Video:

fidelis.fleeq.io/l/n95sirvi0k-aqa5fzl7ik

*Once you enroll into your new Online Banking Account you will use the same login credentials for your Mobile App login.

To get the Mobile App, go to your app store and type in Fidelis Cathoic CU Mobile Banking, and download your new Mobile App!

If you have an further questions please call 303.424.5037. Thank you for your patience and understanding. 

Uniting Your Faith and FinancesTM